How can I place an order for will call pickup?
You can contact a customer service representative at 562-303-5607 or contact us via email.
All articles
Articles
If I place an order for will call, can I pick up the same day?
Unfortunately, due to the volume of orders we have, same day pick up is not an option. Our warehouse team requires 48 hours to have your order ready.
Can I see the products in person?
Yes, you can contact us to schedule an in person appointment to see the product in person. Please keep in mind that you will need to contact us at least 2 days prior to your desired appointment date.
What is the estimated delivery date after I place an order?
An order will typically be delivered 7-12 business days from the order date. Transit times can vary depending on where you’re located.
How do I set up my account as tax exempt?
Please submit a copy of your tax exemption certificate/resale permit to sales@globaleventsupply and one of our reps will upload your document to your account.
How do I track my order?
Once your ships, you will receive an email with the tracking number. Please allow 24-48 hours for the tracking number to be active.
How can I request a quote?
You can contact a sales representative at 562-303-5607 or email a request to [email protected]
What if my product arrived damaged?
Please fill out the claims form on the website with all the required information and once you submit your claim, one of our team members will contact you within 24-48 hours. Click here for claims form
What is your return policy?
Returns must be authorized by a Global Event Supply representative. Any returns are subject to a 25% re-stocking fee (minimum of $25). Shipping fees for both the initial delivery and the return are paid for by the customer and are non-refundable. Ite
Do you offer free samples?
We offer three sample chairs at a discounted rate. An offer code is not available so you will need to contact us so we can prepare a sample chair order for you.
Can I visit your warehouse in person and place my order there?
Unfortunately, we do not have sales representatives available to process orders in person. Our facilities are dedicated to fulfilling and dispatching orders to ship and will call.